All AMES production facilities are certified according the most demanding market standards, such as ISO 9001, IATF 16949, ISO 14001 and ISO 13485.
AMES works under a Total Quality System based on the inhouse document “Ten Commandments of Total Quality”, which guides the actions of all the company’s employees to achieve the ultimate goal: Zero Defects and Zero Problems.
But Total Quality is not just some standards or a Decalogue. It is an attitude, it is a mood that aims to achieve:
■ Maximum Customer Satisfaction.
■ Satisfaction of the people of AMES from a job well done.
■ Professional and personal fulfilment of the AMES workers.
■ Strength, Profitability and Continuity of the company, and therefore its survival.
AMES builts the Total Quality System based on 3 pillars: Training, Communication and Participation. Training enables people to do their job, to make improvements, and to make decisions. Communication conveys the company’s objectives and policies, and makes people identify with it. Participation incorporates to the company all the contributions by people being part.
These 3 pillars also constitute an important part of AMES’ ESG strategy.
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